HUBnSUB, is a flexible workflow management platform that simplifies team’s process and service desk operation. It helps organizations to align support services in various departments, while providing a wealth of information and KPIs about team’s performance, utilization and customer satisfaction.
Hubs, Subs and Services are the main building blocks to organize your workflow and business processes. They act as a “home" for your services and requests. You have the ability to assign team members to manage and oversee activity within individual hubs, subs, and services.
Measure your team success
Analyze detailed key performance indicators (KPIs) about each process performance. See metrics that matter the most to you. HubnSub helps you execute your process perfectly every time and maintain high-quality service.
- Hubnsub clearly views your organization with the exact representation of your organizational structure